AI receptionist for busy clinics

Stop losing patients to missed calls.

An AI receptionist that picks up every call, books appointments straight into your calendar, and flags urgent cases to your team. So you stop losing patients to voicemail.

Answers 24/7 Follows your protocols Works with your existing phone number
Incoming call · 2:14 pm
New patient inquiry
RoutineScheduling
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0
Missed calls this week
Appointment booked
Wed · 10:00 am confirmed
Intake sentReminder set
Built for
Dental clinics Veterinary clinics Aesthetic medicine Physical therapy

Your clinic is busy. The phone doesn't care.

When nobody answers, many patients simply move on to the next clinic.

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Calls during procedures

Patients call while staff are assisting someone else. New patient inquiries go straight to voicemail, and most of them never call back.

→ The next clinic that answers gets the booking
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After hours, no response

Evenings, weekends, holidays. Patients reach out when they can, not when your front desk is staffed. Voicemail isn't a strategy.

→ Inquiries arrive at all hours, answers don't
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Urgent mixed with routine

Without triage, a knocked-out tooth gets the same response as a routine reschedule. Real emergencies wait while the queue piles up.

→ Urgent concerns lost in the noise

Answers, scheduling, triage. Done for you.

Three things every busy clinic needs from the moment a patient reaches out.

Always on

Never miss a patient inquiry.

Stamina answers calls and messages even when your team is busy or off-hours. Patients hear a calm, professional voice that knows your clinic.

  • Picks up while staff are in procedures
  • Handles phone, text, and online inquiries
  • Works after hours, weekends, holidays
  • Sounds like part of your team, not a bot

Incoming call Answered

Caller: unknown · Tue 7:42 pm · 1m 18s
Intent Detected New patient, scheduling a first consultation.
Captured Auto Name, contact number, insurance carrier, preferred days.
Next step Booked Slot confirmed for Wed 10:00 am. Intake form sent by text.
Scheduling & intake

Booked appointments, captured intake.

Stamina helps patients find available times, confirms bookings, and sends intake forms and pre-visit instructions automatically.

  • New or existing patient flow
  • Insurance captured at booking
  • Auto-sends intake forms and prep instructions
  • Confirmations, reminders, follow-ups

Patient intake

Step 3 of 5 · Sent automatically after booking
First name
Jessica
Reason for visit
First consultation, routine check
Insurance carrier
Choose…
Triage

Routine and urgent, sorted by your protocols.

Stamina uses your clinic's rules to distinguish a rebooking question from a real emergency. Urgent calls follow the response path you define.

  • Your protocols, your wording, your guardrails
  • Routes urgent calls to staff immediately
  • Logs every conversation for your review
  • Keeps routine inquiries off your team's plate

Urgent situation Escalated

Caller: existing patient · Sun 9:12 am
Symptom Reported Severe pain, started suddenly, worsening over the last hour.
Protocol match Your rules Matches "Acute pain, post-procedure" pathway. Action: notify on-call.
Staff notified Sent SMS to Dr. Lee. Patient told to expect a call back within 10 minutes.

Three steps. That's it.

No new software for your team to learn. Patients reach out the way they already do.

1

A patient reaches out

By phone, text, or online inquiry. On the line they get an answer, not a voicemail box.

2

Stamina responds

Schedules appointments, answers routine questions, captures intake, and identifies urgent situations using your protocols.

3

Your team stays in control

Appointments are confirmed, staff are informed, urgent calls follow your escalation path. Every conversation is logged for review.

Not a chatbot wrapper. A voice agent built for clinics.

There are dozens of generic voice AI tools. Stamina is built specifically for the way clinics actually work.

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Vertical depth, not generic

Stamina knows clinic workflows out of the box: insurance terminology, intake screening, recurring visits, triage. No prompt engineering, no months of fine-tuning by your team.

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Voice that doesn't feel like a bot

Built on the ExoChat voice stack. Natural cadence, real-time interruptions, calm under emotion. The kind of voice patients stay on the line for instead of hanging up.

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Human-in-loop by default

Stamina doesn't go autonomous on you. Every escalation rule, every disclosure, every edge case is yours to set. You stay in control of every conversation that matters.

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English and Spanish, day one

Bilingual handling on the same line, no separate setup. The right language detected from the first hello. Important for clinics serving diverse patient populations.

From zero to fully covered.

What the first 30 days look like for a typical clinic onboarding Stamina.

Week 1
Trained on your protocols
Calls reviewed, scripts mapped, integrations connected
Week 2
Answering overflow
Stamina handles after-hours and queue overflow
Week 3
Full primary coverage
Stamina is the first voice patients hear
Week 4+
Reporting and tuning
Weekly summary of calls, bookings, escalations

For the practices that need to answer.

Stamina adapts to your specialty, your protocols, and your patient flow.

Dental clinics

Keep the schedule full

New patient intake, insurance verification, specialist referrals, scheduling. Routine bookings handled before they reach your front desk.

Severe pain, broken tooth, lost crown, post-procedure concerns. Triaged on your protocols
Veterinary clinics

Be there when pets need it

New pet registration, vaccinations, medication requests, urgent care inquiries. Pet owners get timely answers when they need them most.

Injured pet, possible poisoning, breathing difficulties. Triaged on your protocols
Aesthetic medicine

Stay responsive after the visit

Consultation requests, treatment questions, follow-ups, repeat visits. Stamina stays in touch throughout the patient journey.

Unexpected reactions, recovery concerns, urgent follow-ups. Escalated on your protocols
Physical therapy

Reduce admin, keep patients engaged

Initial evaluations, scheduling, rescheduling, patient follow-up. Less time on the phone, more time with patients.

Injury flare-ups, post-treatment pain, sudden mobility issues. Flagged on your protocols
Telehealth & wellness

Scale without sacrificing care

Multi-state operations, virtual intake, insurance verification. Stamina handles the volume while your clinicians stay focused on care delivery.

Faster onboarding, lower no-show rates
Multi-location practices

One voice across every location

Consistent answering, location-aware routing, and centralized call analytics. Each clinic keeps its own number, you get unified reporting.

Unified intake, location-aware routing

Your clinic decides. Stamina follows.

Stamina respects your clinic's protocols, your disclosure preferences, and your team's authority over every escalation. You set the rules. Stamina just answers the phone.

Talk to our team →
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HIPAA-aware
BAA available, audit-ready logs
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Encrypted end-to-end
TLS 1.3 in transit, AES-256 at rest
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Works with your number
No porting, no new hardware
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Recording optional
Off by default, you decide
Connects with
Dentrix Open Dental ezyVet Jane App Mindbody WebPT Google Calendar Twilio
Plus most major scheduling, PMS, and EHR systems. Check yours →

How a call actually sounds.

Three real-shaped exchanges. Same assistant, different paths.

Routine appointment
Patient
I'd like to schedule an appointment.
Stamina
Happy to help. Are you a new or existing patient?
Patient
I'm new.
Stamina
I have Wednesday 10am or Thursday 2pm. Which works?
Patient
Wednesday 10am.
Stamina
Booked. I'll text you the intake form and a reminder the day before.
Outcome
  • Appointment scheduled
  • Intake form sent
  • Reminder set
Urgent situation
Patient
I'm having severe pain and need help.
Stamina
I'm sorry to hear that. Can you briefly describe what's happening?
Patient
The pain started suddenly and is getting worse.
Stamina
Thank you. Based on your clinic's protocols, this requires prompt attention. I'm notifying your team now.
Outcome
  • Urgent situation identified
  • Staff notified
  • Clinic protocols followed
After hours
Patient
Hi, do you have any openings next week?
Stamina
Of course. We're closed right now, but I can book you in. May I have your name and what brings you in?
Patient
Sarah. Routine cleaning.
Stamina
Thanks, Sarah. Wednesday 9am or Friday 3pm for a cleaning. Which works?
Patient
Friday 3pm please.
Outcome
  • After-hours inquiry captured
  • Appointment booked
  • Confirmation and intake sent
O

"Every clinic owner I talked to had the same problem. The phone never stops, and missed calls become missed patients. I built Stamina to fix that, without taking the human out of healthcare."

Oleg, founder
Built on the ExoChat voice stack

Questions, answered honestly.

Don't see your question? Email us directly.

Is Stamina replacing my receptionist?

No. Stamina handles routine inquiries, appointment requests, and after-hours communications, so your team can focus on patients and higher-value tasks. Your receptionist stays the human face of the practice.

Can patients still speak with a human?

Yes. Your team remains in control. Stamina routes conversations to staff whenever human assistance is needed, and patients can always ask to be transferred.

What happens during urgent situations?

Stamina helps identify urgent situations and follows the response protocols defined by your clinic. Your team decides what requires immediate attention. Stamina just follows the rules you set.

Does Stamina work after business hours?

Yes. Stamina responds to patient inquiries, collects information, and handles appointment requests 24/7. Evenings, weekends, and holidays included.

How does scheduling work?

Stamina helps patients find available appointment times, confirms bookings, and keeps your team informed throughout the process. It connects to the calendar or scheduling system you already use.

What systems can Stamina integrate with?

Stamina connects with most major scheduling, PMS, and EHR systems, including Dentrix, Open Dental, ezyVet, Jane App, Mindbody, WebPT, Google Calendar, and Twilio. If your stack isn't listed, we'll confirm the fit during the demo.

How much does Stamina cost?

Pricing depends on your call volume, the integrations you need, and the size of your practice. Solo clinics, multi-location groups, and telehealth operations each have different setups. We'll give you a tailored quote on the demo call once we understand your situation. No surprises later.

How long does it take to get started?

Most clinics begin using Stamina within days rather than months. Week 1 is training on your protocols, week 2 is overflow coverage, week 3 is full primary coverage. We handle the technical setup so your team doesn't have to.

Do patients know they're talking to AI?

Stamina can be configured to align with your clinic's communication policies and disclosure preferences. You decide what to say, and when.

Most clinics decide after one demo.

20 minutes. We'll set Stamina up against your real protocols, walk you through a sample call, and quote you based on your setup. No slides, no commitment.